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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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magaly arteaga

February 12, 2026

5  out of  5
rating by magaly arteaga
"Excelente servicio y atención, la señora carolina fue muy amable y nos explicó todo lo que no sabíamos, nos ayudó mucho en todo lo que pudo, les recomiendo esta tienda al 100%"
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Jose J Hernandez

February 11, 2026

5  out of  5
rating by Jose J Hernandez
"Me gustó el servicio de Arly. Muy amables todos"
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Sam Mart

January 20, 2026

5  out of  5
rating by Sam Mart
"Very good service, and representatives speak SPANISH and ENGLISH.They are friendly.
I strongly recommend this office ..."
We responded:
"Sam thank you so much for your kind words! We're delighted to hear that our bilingual team provided you with excellent service. Your recommendation means a lot to us, and we look forward to assisting you again in the future!"
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Emeli Cisneros

January 16, 2026

5  out of  5
rating by Emeli Cisneros
"Maria is a wonderful lady who truly cares. She helped my mother understand her auto coverage despite the language barrier and found her the best price. Her patience, kindness, and professionalism mean so much to our family. Highly recommend her!"
We responded:
"Thank you so much, Emili, for your heartfelt review! We're delighted to hear that Maria was able to assist your mother with such care and professionalism. Her dedication to helping clients, regardless of any barriers, truly makes a difference. We appreciate your recommendation and are grateful to support your family’s insurance needs!"
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Carmen Garcia

January 16, 2026

5  out of  5
rating by Carmen Garcia
"Hola quiero dar el sincero Agradecimiento a la señora Carolina Alejandre por la ayuda que me brindo con la cobertura de Auto."
We responded:
"Hola Carmen, muchas gracias por tus amables palabras. Nos alegra mucho saber que Carolina Alejandre pudo ayudarte con la cobertura de tu auto. Ella siempre está comprometida en brindar el mejor servicio. ¡Agradecemos tu confianza y estamos aquí para cualquier cosa que necesites!"
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Michelle Cobian

January 16, 2026

5  out of  5
rating by Michelle Cobian
"Just switch over some of my vehicles over to State Farm with agent Javier Navarro. Easy to switch over and his staff is super friendly and professional. I love how we got follow up calls after starting out policy should we have any additional questions or concerns. Great customer service. If you are looking for a new insurance provider give Javier and his staff a call."
We responded:
"Michelle, Thank you so much for your kind words and support! We're so happy to hear that switching over your vehicles was easy and that you felt well cared for by my team. Your recommendation means a lot, and we’re always here to help with any questions or concerns. Thanks again for trusting us!"
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Mariah Gillespie

January 15, 2026

5  out of  5
rating by Mariah Gillespie
"We’ve worked with Javier’s team for 2 years now. They are always so helpful and efficient. I most recently worked with Marbella. She was always quick with responses and made the process so smooth"
We responded:
"Mariah, We're delighted to hear that our team has been helpful and efficient over the past two years. Marbella will be happy to know her quick responses and smooth assistance made a positive impact. We truly appreciate your support and look forward to serving you for many more years!"
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Dee Lippmann

January 12, 2026

5  out of  5
rating by Dee Lippmann
"I was so lucky to meet Marbella. She made the process so easy. I’m very grateful for her! I recommend this office absolutely!"
We responded:
"Dee thank you for your wonderful review! We're so glad Marbella was able to make the process easy and smooth for you. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you. We look forward to serving you again in the future!"
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Daniela Gutierrez

January 2, 2026

5  out of  5
rating by Daniela Gutierrez
"super nice and helpful"
We responded:
"Daniela, thank you for your kind words."
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Sergio Gonzalez

December 31, 2025

5  out of  5
rating by Sergio Gonzalez
"Gaby has been my agent for the past 3 years and let me tell you, best service I could ask from an insurance agency, she alway communicates when there is or about to be any changes and also makes recommendations. Over all great service. I really would have to recommend her to anyone trying to get any insurance, go thru Gaby."
We responded:
"Sergio, thank you so much for your continued trust and kind words! We're thrilled to hear that Gaby has provided you with excellent service over the past three years. Her dedication to clear communication and personalized recommendations truly sets her apart. We appreciate your recommendation and look forward to supporting your insurance needs for many years to come!"
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Salvador romero

December 23, 2025

5  out of  5
rating by Salvador romero
"Maria Lemus
Es muy amable y me entiende lo que yo explico"
We responded:
"Gracias "
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Ana Montes

December 14, 2025

5  out of  5
rating by Ana Montes
"excellent service"
We responded:
"Ana, We appreciate you taking the time to send us a review."
Profile photo of Francisco Vega

Francisco Vega

December 14, 2025

5  out of  5
rating by Francisco Vega
"I highly recommend this place!!! Eveyone really helpful team effort!! 👏 who helped me was Gaby ! She loves what she does ! and very kind and sweet !.Hard worker, great communication. Cares about the client. Ask for her next time when you go. !Very excellent work 👏!!!"
We responded:
"Francisco, thank you so much for your wonderful recommendation! We're delighted to hear that Gaby provided you with excellent service and made you feel valued. She truly cares about her clients and takes pride in her work. We appreciate your kind words and look forward to serving you again soon!"
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James Choi

December 3, 2025

5  out of  5
rating by James Choi
"Gaby was amazing in helping my family get the best auto coverage and renters insurance. She made sure we were getting the best price for our insurance!"
We responded:
"James, Thank you so much for your kind words! We're thrilled to hear that Gaby was able to help your family find the best auto and renters insurance coverage at a great price. We appreciate your trust and look forward to assisting you with your insurance needs in the future!"
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A A

November 13, 2025

5  out of  5
rating by A A
"Called and got help from Carolina, who was extremely helpful and took care to answer all my questions. I'm very happy with this office every time I need anything, they've been super great to work with"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jovany Marcos

October 30, 2025

5  out of  5
rating by Jovany Marcos
"Very good customer server
Great service and price
Gaby help me a lot and make everything so easy"
We responded:
"Thank you. "
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maria ramos

October 29, 2025

5  out of  5
rating by maria ramos
"Gaby Montes es muy buena siempre ella nos atiende muy bien"
We responded:
"Maria, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sara Reyes

October 28, 2025

5  out of  5
rating by Sara Reyes
"Siempre muy eficientes en su trabajo y sobretodo tienen un excelente servicio al cliente. Recomiendo esta aseguradora."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Luis Santos

October 21, 2025

5  out of  5
rating by Luis Santos
"The staff is very friendly and quick to always answer my questions and concerns."
We responded:
"Luis, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Tracy Brown

Tracy Brown

October 17, 2025

5  out of  5
rating by Tracy Brown
"I called into State Farm for a new car policy and spoke to Soledad. She did such a great job answering my bazillion questions and was so good at explaining how the process all worked. Thank you Soledad!"
We responded:
"Tracy, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jose Luis Rivera

Jose Luis Rivera

October 9, 2025

5  out of  5
rating by Jose Luis Rivera
"Marbella is really helpful whenever I needed also she is really kind and very patient ."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Rustamzhon Nizomiddinov

Rustamzhon Nizomiddinov

October 8, 2025

5  out of  5
rating by Rustamzhon Nizomiddinov
"I would like to leave a sincere and heartfelt review about my insurance agent, Gaby, who truly went above and beyond all my expectations. From the very first moments of our interaction, Gaby showed incredible attention to detail and a genuine desire to help. Her professionalism, deep market knowledge, and ability to explain complex things in simple terms made choosing an insurance policy easy and clear. Gaby was always available, promptly answered all my questions, and helped me find the perfect option tailored specifically for me. Thanks to Gaby’s efforts, I feel protected and at ease. A special thanks to Gaby – I wholeheartedly recommend her to anyone looking not just for insurance services, but for someone who truly cares about their needs."
We responded:
"Rustamzhon, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Janene Aguilar

Janene Aguilar

October 8, 2025

5  out of  5
rating by Janene Aguilar
"Love them all, always there to help with anything I need💯💯🤩"
We responded:
"Janene, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Anaí Rodríguez

Anaí Rodríguez

September 26, 2025

5  out of  5
rating by Anaí Rodríguez
"Javier Navarro’s team is the best!! Been with them for a couple years now and never have had a problem, any questions or concerns I have I know Gaby will have an answer and make sure I understand!! Such great professionalism!! Thank you Gaby!"
We responded:
"Anai, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Cristhian Canseco Juarez

Cristhian Canseco Juarez

September 26, 2025

5  out of  5
rating by Cristhian Canseco Juarez
"I have been a customer of Javier Navarro for auto and home insurance for just a few months, but I can already vouch for the exceptional customer service provided by his team. They consistently respond quickly to my questions and follow up whenever they require information from me. I found their pricing to be reasonable in comparison to other quotes and my previous insurance. I highly recommend reaching out to Javier for any insurance needs you might have. In addition to his professional services, Javier is a dedicated community advocate, supporting numerous non-profits and community organizations that are making a significant impact for families in SW Washington."
We responded:
"Cristhian, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate the feedback!"