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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jonathan Meyer

August 21, 2026

5  out of  5
rating by Jonathan Meyer
"Insurance is just SO complicated these days. No matter what type of insurance and no matter what insurance company you are dealing with, having someone who KNOWS the rules and KNOWS how to deal with insurance companies is important.... and it gets more important every day.

Well...Javier and his staff KNOW the rules and KNOW how to deal with insurance companies. Not all insurance agencies are alike. Javier Navarro"s group are just plain different...in a very positive way.

Honest hardworking decent folks...Every single person at the Javier Navarro agency. These are the people you need: Good people.who also know the rules and how to deal with the complicated and constantly changing world of insurance.

They do it the old fashioned way....Javier and his associates are prompt, courteous and effective advocates. Good folks. Highly recommend."
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d v

August 18, 2026

5  out of  5
rating by d v
"I have been working with agency for several years for business insurance needs, and couldn't be happier with their service. The entire team is responsive, knowledgeable and always willing to go the extra mile to assist. Good job!"
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A

August 18, 2026

5  out of  5
rating by A
"I have been using this agency for years for both my personal and business insurance needs. I highly recommend them—the team is very responsive, professional, and always helpful. Javier has built a great team!"
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Chris Navarro

August 17, 2026

5  out of  5
rating by Chris Navarro
"I’ve been with Javier Navarro’s State Farm branch for years, and they’ve earned every bit of my trust. Great rates, zero headaches, and a team that genuinely cares whenever you need them. Every time I reach out, they’re fast, friendly, and on top of it. Easily the best insurance experience I’ve had—highly recommend!"
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danijel brdar

August 5, 2026

5  out of  5
rating by danijel brdar
"Just want to give a shout out to Carolina Alejandre and how wonderful my experience has been working with her. I last contacted her three years ago when I was moving, and when I recently replied to that exact same email thread about another move, she responded right away without missing a beat They are always remarkably attentive, quick to respond to every email, and consistently go above and beyond to offer help whenever I need it. Truly top-tier customer service! I sincerely appreciate her dedication and hard work, and I couldn't ask for a better representative. Highly recommended"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Diego Chacon

August 1, 2026

5  out of  5
rating by Diego Chacon
"Fantastic team! Soledad is amazing and is always super helpful when I need something."
We responded:
"Diego, thank you for the fantastic review! We’re always here to support you with your insurance needs in Vancouver. "
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Vero Damián

August 1, 2026

5  out of  5
rating by Vero Damián
"Hola hoy hable con Soledad sobre mi poliza y
me explico muy bien sobre mi seguro y quede contenta con la atencion que me brindo, llevo ya muchos an̈os con state farm y estoy contenta con ustedes, lo recomiendo por si buscan tener sus carros en buenas manos"
We responded:
"Thank you so much for the 5 stars, Vero! We truly appreciate your feedback and are always happy to help whenever you need us."
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douglumba

July 14, 2026

5  out of  5
rating by douglumba
"Carolina was awesome, friendly and patient! Give her my thanks!
Doug Lumbard"
We responded:
"Doug, thank your for review and yes, I will definitely let her know how happy you were with her service. "
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jodifer'

July 1, 2026

5  out of  5
rating by jodifer'
"Excellent customer service! Arly was knowledgeable, patient, and very helpful throughout the entire process. She made everything simple to understand and was quick to respond whenever I had questions. Highly recommend!"
We responded:
"Thank your for the review appreciate the feedback."
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Sue Simper

June 26, 2026

5  out of  5
rating by Sue Simper
"Carolina was amazing at getting us all set up with auto and home insurance, and she helped us save a ton of money. 5 stars all the way!"
We responded:
"Sue, thank your for the review I am glad my team was able to save you money on your insurance. "
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Jordyn Tate

June 24, 2026

5  out of  5
rating by Jordyn Tate
"I was helped by this kind woman named Arly. She was very professional and had patience for all of the questions I asked. Amazing service!"
We responded:
"Jordyn, I appreciate hearing that Arly took great care in pricing you with your insurance needs. "
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Quan Tran

May 14, 2026

5  out of  5
rating by Quan Tran
"Excellent service provided by very professional staff by this agency!

I don't give out 5 stars freely and easily to any businesses, but in this case the staff and this insurance agency are deservedly given the 5!

In my 50 years of driving cars/motorcycles/boats and owning multiple properties (not all at once, just one after another) including some rentals, I have paid so much money for auto and home insurance and dealt with quite a few insurance companies/agencies, as one could imagine; I find that Javier Navarro - State Farm Insurance Agency is the place for me to comfortably do business with for now and the future to come.

Trust for an agency and its staff to faithfully and honestly serve one's interest is very critical in this kind of business. Accidents and tragedies could happen to anyone and at any given moment, the comfort of knowing that I am always covered and my back is watched is very important to me. Navarro Agency is giving me that.

The specific staff I have been working with is CAROLINA ALEJANDRE. She is a professional, very nice, easy to talk to, prompt in responding and replying to my questions/concerns/emails and messages. She is a pleasure to work with.

My experience with Navarro Agency is that:

*The rate is very competitive and good.
*My unique and individual needs are incorporated in the insurance plans.
*There is virtually no need for me to be computer literate and have long waits on the phone when needs arise that require me to contact the agency and staff. This is a BIG PLUS for me, because I belong to the older generation with limited computer and smart phone usage skill.
*The location of the agency is very convenient for me to physically stop by, and the office ambiance is pleasantly and professionally inviting.
*Just hearing my name on the phone when I call the staff immediately recognize who I am and ready for anything I "throw" at them.

Before the State Farm, I had my auto and home insurance covered by the following companies:

Connect - American Family (affiliated with Costco)
Allstate
Progressive
Farmers
Nationwide

Quan Tran
Brush Prairie, Washington"
We responded:
"Quan, I am humbled by knowing my team was able to take care of you and provide peace of mind for all your insurance needs. I will pass along your remarks to my team member Carolina as she earned your trust in us. Thank you again. "
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David

May 14, 2026

5  out of  5
rating by David
"He estado trabajando con State Farm con Javier Nabarro por más de 5 años y sinceramente estoy muy satisfecho con su servicio. Siempre han sido muy profesionales, amables y atentos cada vez que he necesitado ayuda.

Algo que realmente valoro es que su aseguranza sí responde cuando ocurre un accidente o cualquier problema con el carro. El proceso ha sido claro y rápido, y siempre me han tratado con respeto y profesionalismo.

Definitivamente los recomiendo al 100%. Para mí son un 10 de 10. Muchas gracias a todo el equipo de State Farm por su excelente servicio. ⭐⭐⭐⭐⭐"
We responded:
"Hola David,
Gracias por tomar su tiempo de compartir su experiencia con nuestra oficina y de State Farm por su experiencia de reclamos. Estamos Agradecemos por sus references. Gracias"
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Nayeli Cisneros

May 12, 2026

5  out of  5
rating by Nayeli Cisneros
"I can’t say enough great things about Maria! She has been extremely helpful, patient, and knowledgeable every step of the way. Anytime I have questions or concerns, she responds quickly and makes sure I fully understand my coverage and options. She always goes above and beyond to find the best rates and ways to save money without sacrificing coverage.

What really stands out is her kindness and professionalism. She’s friendly, respectful, easy to talk to, and truly cares about her clients. It’s rare to find someone so dedicated and genuine. I highly recommend Maria to anyone looking for an insurance agent they can truly trust!"
We responded:
"Nayeli, thank you for letting me know what a great experience you had at my office. I am so happy Maria took great care of you. "
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Yaira Soto

May 9, 2026

5  out of  5
rating by Yaira Soto
"Maria has helped me out with some insurance stuff for my truck! I’m not super educated on insurance and what comes with it (price wise and what’s best) despite it all, she made me feel comfortable and super confident that she was getting me a package that worked best for me! Maria is beyond kind and a joy to be talking to when figure out what’s best for you! Definitely would recomend talking to her for any questions, doubts, or quotes!!!"
We responded:
"Yaira, I appreciate your kind words about your experience at our office. Thank you"
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Teresa Navarro

May 9, 2026

5  out of  5
rating by Teresa Navarro
"Maria helped me purchase my life insurance and explained it very well. It was fast and easy."
We responded:
"Teresa, thank you for your review. "
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Reyna Hernandez-Cruz

April 28, 2026

5  out of  5
rating by Reyna Hernandez-Cruz
"Great service by Soledad, I appreciate her taking the time to explain my policy. Really recommend this office they have great staff that provide great service."
We responded:
"Hi Reyna, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future."
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Salvador manuel González camacho

April 18, 2026

5  out of  5
rating by Salvador manuel González camacho
"Gracias por el servicio."
We responded:
"Hey Salvador, Thanks for the kind words! It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We're here for you anytime!"
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Ana Soto

April 17, 2026

5  out of  5
rating by Ana Soto
"Arly Soto was so helpful with getting me and my boyfriend full coverage insurance on both our vehicle's. Not only was she professional she also got us the best deals! With both our cars insured we got life insurance up to $100,000 for only additional $15 a month. In total were not even spending $300 a month for both cars full coverage and life insurance! Highly recommend speaking with her!"
We responded:
"Hi Ana, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon."
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Rafael Lopez

April 16, 2026

5  out of  5
rating by Rafael Lopez
"i’ve been looking for auto insurance everywhere with different Agencies this one gives better quote , better help!!Marbella, she’s a very professional agent highly recommend!!"
We responded:
"Hey Rafael, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! Please let us know what we can do for you in the future."
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Yilda Yamilex Molina

April 2, 2026

5  out of  5
rating by Yilda Yamilex Molina
"Very helpful and patient. Made purchasing insurance easy and less stressful. Was able to inform of all discounts available and if we met the criteria."
We responded:
"Yilda, thank you for allowing us to meet your needs. "
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jesus lemus

April 1, 2026

5  out of  5
rating by jesus lemus
"Maria lemus was very helpful Very explanatory in every detail thank you for your help highly recommended"
We responded:
"Jesus, we appreciate your feedback and glad Maria was able to meet your needs. "
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Rosa Verduzco

April 1, 2026

5  out of  5
rating by Rosa Verduzco
"Marbella was very helpful with my business insurance. I would highly recommend her to anyone who has questions!"
We responded:
"Rosa, thank you for letting us know Marbella met all your needs for your business insurance. "
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Cristian Cuevas

March 31, 2026

5  out of  5
rating by Cristian Cuevas
"I highly recommend this company. It is always wise to think about what the future may hold—to be prepared and protected by a reliable insurer. Maria Lemus, an assistant at this company, was extremely helpful in guiding me to choose the insurance plan that best suited my needs. She is very friendly and explains the various plans offered by the company with great clarity. Therefore, I wholeheartedly recommend this insurance provider."
We responded:
"Cristian, I appreciate the feedback and happy Maria was ablento meet your needs. "
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Xaviera Martinez

March 31, 2026

5  out of  5
rating by Xaviera Martinez
"Helpful and knowledgeable staff. They take the time to explain things to you and you can actually talk to the same people instead of getting stuck in a phone tree."
We responded:
"Dear Xaviera, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! We're here for you anytime!"