Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Quan Tran

Quan Tran

May 14, 2026

5  out of  5
rating by Quan Tran
"Excellent service provided by very professional staff by this agency! I don't give out 5 stars freely and easily to any businesses, but in this case the staff and this insurance agency are deservedly given the 5! In my 50 years of driving cars/motorcycles/boats and owning multiple properties (not all at once, just one after another) including some rentals, I have paid so much money for auto and home insurance and dealt with quite a few insurance companies/agencies, as one could imagine; I find that Javier Navarro - State Farm Insurance Agency is the place for me to comfortably do business with for now and the future to come. Trust for an agency and its staff to faithfully and honestly serve one's interest is very critical in this kind of business. Accidents and tragedies could happen to anyone and at any given moment, the comfort of knowing that I am always covered and my back is watched is very important to me. Navarro Agency is giving me that. The specific staff I have been working with is CAROLINA ALEJANDRE. She is a professional, very nice, easy to talk to, prompt in responding and replying to my questions/concerns/emails and messages. She is a pleasure to work with. My experience with Navarro Agency is that: *The rate is very competitive and good. *My unique and individual needs are incorporated in the insurance plans. *There is virtually no need for me to be computer literate and have long waits on the phone when needs arise that require me to contact the agency and staff. This is a BIG PLUS for me, because I belong to the older generation with limited computer and smart phone usage skill. *The location of the agency is very convenient for me to physically stop by, and the office ambiance is pleasantly and professionally inviting. *Just hearing my name on the phone when I call the staff immediately recognize who I am and ready for anything I "throw" at them. Before the State Farm, I had my auto and home insurance covered by the following companies: Connect - American Family (affiliated with Costco) Allstate Progressive Farmers Nationwide Quan Tran Brush Prairie, Washington"
We responded:
"Quan, I am humbled by knowing my team was able to take care of you and provide peace of mind for all your insurance needs. I will pass along your remarks to my team member Carolina as she earned your trust in us. Thank you again. "
Profile photo of David

David

May 14, 2026

5  out of  5
rating by David
"He estado trabajando con State Farm con Javier Nabarro por más de 5 años y sinceramente estoy muy satisfecho con su servicio. Siempre han sido muy profesionales, amables y atentos cada vez que he necesitado ayuda. Algo que realmente valoro es que su aseguranza sí responde cuando ocurre un accidente o cualquier problema con el carro. El proceso ha sido claro y rápido, y siempre me han tratado con respeto y profesionalismo. Definitivamente los recomiendo al 100%. Para mí son un 10 de 10. Muchas gracias a todo el equipo de State Farm por su excelente servicio. ⭐⭐⭐⭐⭐"
We responded:
"Hola David, Gracias por tomar su tiempo de compartir su experiencia con nuestra oficina y de State Farm por su experiencia de reclamos. Estamos Agradecemos por sus references. Gracias"
Profile photo of Nayeli Cisneros

Nayeli Cisneros

May 12, 2026

5  out of  5
rating by Nayeli Cisneros
"I can’t say enough great things about Maria! She has been extremely helpful, patient, and knowledgeable every step of the way. Anytime I have questions or concerns, she responds quickly and makes sure I fully understand my coverage and options. She always goes above and beyond to find the best rates and ways to save money without sacrificing coverage. What really stands out is her kindness and professionalism. She’s friendly, respectful, easy to talk to, and truly cares about her clients. It’s rare to find someone so dedicated and genuine. I highly recommend Maria to anyone looking for an insurance agent they can truly trust!"
We responded:
"Nayeli, thank you for letting me know what a great experience you had at my office. I am so happy Maria took great care of you. "
Profile photo of Yaira Soto

Yaira Soto

May 9, 2026

5  out of  5
rating by Yaira Soto
"Maria has helped me out with some insurance stuff for my truck! I’m not super educated on insurance and what comes with it (price wise and what’s best) despite it all, she made me feel comfortable and super confident that she was getting me a package that worked best for me! Maria is beyond kind and a joy to be talking to when figure out what’s best for you! Definitely would recomend talking to her for any questions, doubts, or quotes!!!"
We responded:
"Yaira, I appreciate your kind words about your experience at our office. Thank you"
Profile photo of Teresa Navarro

Teresa Navarro

May 9, 2026

5  out of  5
rating by Teresa Navarro
"Maria helped me purchase my life insurance and explained it very well. It was fast and easy."
We responded:
"Teresa, thank you for your review. "
Profile photo of Reyna Hernandez-Cruz

Reyna Hernandez-Cruz

April 28, 2026

5  out of  5
rating by Reyna Hernandez-Cruz
"Great service by Soledad, I appreciate her taking the time to explain my policy. Really recommend this office they have great staff that provide great service."
We responded:
"Hi Reyna, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future."
Profile photo of Salvador manuel González camacho

Salvador manuel González camacho

April 18, 2026

5  out of  5
rating by Salvador manuel González camacho
"Gracias por el servicio."
We responded:
"Hey Salvador, Thanks for the kind words! It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We're here for you anytime!"
Profile photo of Ana Soto

Ana Soto

April 17, 2026

5  out of  5
rating by Ana Soto
"Arly Soto was so helpful with getting me and my boyfriend full coverage insurance on both our vehicle's. Not only was she professional she also got us the best deals! With both our cars insured we got life insurance up to $100,000 for only additional $15 a month. In total were not even spending $300 a month for both cars full coverage and life insurance! Highly recommend speaking with her!"
We responded:
"Hi Ana, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon."
Profile photo of Rafael Lopez

Rafael Lopez

April 16, 2026

5  out of  5
rating by Rafael Lopez
"i’ve been looking for auto insurance everywhere with different Agencies this one gives better quote , better help!!Marbella, she’s a very professional agent highly recommend!!"
We responded:
"Hey Rafael, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! Please let us know what we can do for you in the future."
Profile photo of Yilda Yamilex Molina

Yilda Yamilex Molina

April 2, 2026

5  out of  5
rating by Yilda Yamilex Molina
"Very helpful and patient. Made purchasing insurance easy and less stressful. Was able to inform of all discounts available and if we met the criteria."
We responded:
"Yilda, thank you for allowing us to meet your needs. "
Profile photo of jesus lemus

jesus lemus

April 1, 2026

5  out of  5
rating by jesus lemus
"Maria lemus was very helpful Very explanatory in every detail thank you for your help highly recommended"
We responded:
"Jesus, we appreciate your feedback and glad Maria was able to meet your needs. "
Profile photo of Rosa Verduzco

Rosa Verduzco

April 1, 2026

5  out of  5
rating by Rosa Verduzco
"Marbella was very helpful with my business insurance. I would highly recommend her to anyone who has questions!"
We responded:
"Rosa, thank you for letting us know Marbella met all your needs for your business insurance. "
Profile photo of Cristian Cuevas

Cristian Cuevas

March 31, 2026

5  out of  5
rating by Cristian Cuevas
"I highly recommend this company. It is always wise to think about what the future may hold—to be prepared and protected by a reliable insurer. Maria Lemus, an assistant at this company, was extremely helpful in guiding me to choose the insurance plan that best suited my needs. She is very friendly and explains the various plans offered by the company with great clarity. Therefore, I wholeheartedly recommend this insurance provider."
We responded:
"Cristian, I appreciate the feedback and happy Maria was ablento meet your needs. "
Profile photo of Xaviera Martinez

Xaviera Martinez

March 31, 2026

5  out of  5
rating by Xaviera Martinez
"Helpful and knowledgeable staff. They take the time to explain things to you and you can actually talk to the same people instead of getting stuck in a phone tree."
We responded:
"Dear Xaviera, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! We're here for you anytime!"
Profile photo of Juan Garcia

Juan Garcia

March 28, 2026

5  out of  5
rating by Juan Garcia
"Excellent customer service Soledad and Arly were great and very understanding."
We responded:
"Hey Juan, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!"
Profile photo of Emmanuel Ornelas

Emmanuel Ornelas

March 28, 2026

5  out of  5
rating by Emmanuel Ornelas
"Maria was very helpful. Great office"
We responded:
"Hello Emmanuel, Thank you for taking the time to share your experience. We're thrilled that Maria left such a great impression! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon."
Profile photo of Jose Ibarra

Jose Ibarra

March 20, 2026

5  out of  5
rating by Jose Ibarra
"Gaby montes is the best person to come to when it comes to life policy. She gets you and is really convincing over all I give her 5 stars well if you could put down more."
We responded:
"Jose, thank you your review and letting me know Gaby took care of your Life Insurance needs. "
Profile photo of Alejandro Villagrana

Alejandro Villagrana

March 15, 2026

5  out of  5
rating by Alejandro Villagrana
"Carolina was great! Helped me with documentation I needed signed and answered every question I had."
We responded:
"Hi Alejandro, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. "
Profile photo of Ruth Santiago

Ruth Santiago

March 14, 2026

5  out of  5
rating by Ruth Santiago
"I had went with my dad and there was a lady that was very helpful her name was Maria she was very helpful and nice."
We responded:
"Ruth, thank your for letting me know Maria took pride in helping you and your father with insurance needs. "
Profile photo of Erick Delfin

Erick Delfin

March 5, 2026

5  out of  5
rating by Erick Delfin
"Marbella was super helpful and made setting up my renters insurance with them quick and easy!"
We responded:
"Greetings Erick, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. "
Profile photo of Ghebre Bahta

Ghebre Bahta

March 3, 2026

5  out of  5
rating by Ghebre Bahta
"Due to a significant rate increase with my previous auto and home insurance provider, I began searching for more affordable options. After comparing several companies, I decided to go with State Farm because of their reasonable rates and excellent service ratings. I would like to sincerely thank the State Farm representative, Carolina, for her exceptional service and accommodation. Because of my scheduling constraints, I was unable to complete the application process during normal business hours. Carolina went above and beyond by giving up her personal and family time on a Saturday to assist me. Her professionalism, compassion, and dedication to her work are truly commendable. The entire process was handled smoothly and efficiently, and I am extremely grateful for her outstanding service."
We responded:
"Ghebra, I appreciate your kind words and am very excited to hear Carolina was able to provide you with professionalism and care. Thank you"
Profile photo of magaly arteaga

magaly arteaga

February 12, 2026

5  out of  5
rating by magaly arteaga
"Excelente servicio y atención, la señora carolina fue muy amable y nos explicó todo lo que no sabíamos, nos ayudó mucho en todo lo que pudo, les recomiendo esta tienda al 100%"
We responded:
"Hello Magaly, Thanks for the kind words! We look forward to keeping up the great work! Please let us know what we can do for you in the future."
Profile photo of Jose J Hernandez

Jose J Hernandez

February 11, 2026

5  out of  5
rating by Jose J Hernandez
"Me gustó el servicio de Arly. Muy amables todos"
We responded:
"Jose, thank you for taking the time to provide positive feedback. "
Profile photo of Artur Yevan

Artur Yevan

January 23, 2026

5  out of  5
rating by Artur Yevan
"Maria helped me a lot with my auto insurance today. It was quick and easy. Recommend to anyway looking for an inexpensive but good coverage insurance for your vehicle."
We responded:
"Arturo, we appreciate you sharing your experience with our office. Thank you"
Profile photo of Sam Mart

Sam Mart

January 20, 2026

5  out of  5
rating by Sam Mart
"Very good service, and representatives speak SPANISH and ENGLISH.They are friendly. I strongly recommend this office ..."
We responded:
"Sam thank you so much for your kind words! We're delighted to hear that our bilingual team provided you with excellent service. Your recommendation means a lot to us, and we look forward to assisting you again in the future!"